Dispatch daysMonday, Wednesday & Friday
SHIPPING & DELIVERY
Good things are
on their way.
Everything you need to know about processing, postage, tracking and receiving your Period Shop order.
View delivery detailsFree AU standard shippingOrders $75+
Flat-rate AU standard shipping$8.50 under $75
Peace of mindTracking included
FROM ORDER TO DOOR
What happens next?
We keep the process simple and make sure you can follow your parcel along the way.
- 01
We prepare your order
Orders are prepared for our next dispatch.
- 02
We dispatch from Perth
Orders ship every Monday, Wednesday and Friday, excluding WA public holidays. Orders received before 9am AWST on these days ship the same day.
- 03
You receive tracking
Every order is assigned a tracking ID so you can follow delivery progress.
- 04
Your order arrives discreetly
Australian orders are sent in plain packaging through Australia Post Parcel Post or Express Post, depending on the delivery option selected at checkout.
POSTAGE & TIMEFRAMES
Where are we shipping to?
Clear rates for Australia and checkout-calculated delivery for international destinations.
WITHIN AUSTRALIA
Standard or Express with Australia Post
Standard Β· orders $75+FREE
Standard Β· orders under $75$8.50
Express Β· orders $75+$5.95 upgrade
Express Β· orders under $75$12.95
- Parcel Post delivery is 2β6 business days after dispatch
- Express Post delivery is 1β3+ business days after dispatch
- All orders shipped from Perth, Western Australia
- Tracking included with both options
Set the βFromβ field to Subiaco WA 6008 when checking Australia Post estimates. Express Post provides priority delivery after dispatch but does not change our dispatch schedule.
INTERNATIONAL
Shipping beyond Australia
Postage costCalculated at checkout
Estimated deliveryVaries by destination
- Australia Post International Standard
- Delivery is often around 5β10 business days between major metropolitan areas, excluding customs processing and unforeseen delays
- Tracking included where available
- Rates are based on parcel weight and destination
View countries we ship to
New Zealand
New Zealand
North AmericaCanada and the United States
UK, Ireland & EuropeAlbania, Austria, Belgium, Bosnia & Herzegovina, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Ukraine, United Kingdom and Vatican City
AsiaChina, Hong Kong SAR China, India, Indonesia, Japan, Laos, Maldives, Nepal, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor-Leste and Vietnam
Customs declarations: International parcels require an accurate customs declaration, so the contents will be described on the outside of the parcel.
Customs duties and import taxes: International orders may be subject to customs duties, taxes or other import charges imposed by the destination country. Unless collected at checkout, these charges are the responsibility of the recipient. Customs processing may also affect delivery times.
A MORE FLEXIBLE DELIVERY OPTION
Send it to a Parcel Locker.
Australia Post Parcel Lockers are secure, self-service locations that make receiving your order easier and more discreet.
Free to use Secure Discreet No missed deliveries Collect on your schedule
Find a Parcel Locker
- 1
Sign up for a free Australia Post Parcel Locker.
- 2
Choose a convenient locker location.
- 3
Use your unique Parcel Locker address at checkout.
- 4
Collect your parcel when you receive the notification.
BEFORE YOU CHECK OUT
A few important details.
Checking your address and understanding delivery conditions can help prevent delays.
Check your delivery address
Orders are sent to the delivery address submitted with your order. If an order is returned to us because an incorrect or incomplete delivery address was provided, additional postage may apply if you would like the order resent.
Missing, lost or damaged parcels
If your parcel is delayed, missing or arrives damaged, please contact us with your order number and weβll help investigate it with Australia Post. If tracking shows your parcel as delivered but you canβt locate it, please check around your property and with household members or neighbours before contacting us. Your rights under the Australian Consumer Law are not affected.
Incorrect items received
If you receive an incorrect item, contact us with your order number and a list of what arrived. We may request a photo and will arrange a return and replacement or refund where required.
Service disruptions
Delivery networks occasionally experience disruptions. Check Australia Postβs current service updates for the latest information.
STILL HAVE A QUESTION?
Weβre here to help.
If your delivery question is not answered above, get in touch and include your order number if you have one.